FAQ / ACTUAL ANSWERS

Ask
away.

Products, orders, returns and the details your hands want to know before your first sheet.

01

THE PRODUCT

What makes Psychofoil different?+
Psychofoil combines an embossed texture, pre-cut pop-up format and a consistent professional sheet size. It was created by colourist Ryan around the pace and frustrations of real salon work: less preparation, less slipping and more control.
What size are the sheets?+
Full-size Psychofoil editions use pre-cut 5 × 11 inch sheets.
How many sheets are in a box?+
A full salon box contains 500 pop-up sheets. The Skull Edition trial pack contains 50 sheets.
What is the foil made from?+
Psychofoil is made from recycled aluminium. Aluminium is recyclable, but used salon foil may be subject to contamination rules and the facilities available locally—check with your local recycling provider.
Do Skull and Serpent perform differently?+
The full-size Skull and Serpent editions share the same core format: 500 embossed, recycled aluminium pop-up sheets at 5 × 11 inches. Choose the artwork that brings the right energy to your station.
Can I try it before buying a full box?+
Yes. The 50-sheet Skull Edition sample pack lets you test the texture and pop-up format during real services.
02

USING IT

Who is Psychofoil designed for?+
It is professional salon foil designed for colourists, salons, educators and anyone carrying out confident foil-based colour work.
What services can I use it for?+
The 5 × 11 inch format suits everyday colour work including highlights, root work, balayage placements and creative colour, depending on your own technique and service.
How does the pop-up box work?+
Sheets are pre-cut and arranged to lift from the box one at a time. Pop a sheet, place it, paint and fold—no roll or cutter required.
What does the embossed texture do?+
It adds surface grip, helping the foil feel more controlled while positioning, painting and folding.
Can I cut or fold the sheets?+
Yes. They arrive at a consistent 5 × 11 inch size and can be folded or adapted to suit your own placement and technique.
03

ORDERS + RETURNS

How much is UK shipping?+
The current site offer is free UK shipping. Any delivery options and final charges shown at checkout apply to your order.
Where is my order confirmation?+
Check the email address used at checkout, including junk or spam. If it is still missing, contact us with your name and the approximate order time.
Can I change or cancel an order?+
Contact us as soon as possible with your order number. We cannot guarantee a change once an order has entered processing, but we will check what is possible.
My order arrived damaged or incorrect—what now?+
Please inspect the delivery when it arrives and contact us promptly with the order number and details of the issue. Mention that you have clear photos of the parcel and product so the team can assess it.
What is your return window?+
The published policy provides a 30-day return window after receiving an item, subject to its eligibility conditions. Read the full Refund Policy and contact us before sending anything back.
When will an approved refund appear?+
The policy states that approved refunds are sent to the original payment method within 10 business days. Your bank or card provider may take additional time to display it. See the Refund Policy for the complete terms.
04

SALONS + TRADE

Do you offer wholesale or salon accounts?+
Yes. Salons, stockists and professional partners can apply for a wholesale account. Approval and terms are handled separately from a standard retail order.
Can Psychofoil support education or events?+
Use the collaboration page for education, creator, event and campaign ideas. Include the audience, format, dates and what you would like Psychofoil to contribute.
Can I stock Psychofoil in my salon or shop?+
Apply through the wholesale page with details about your salon, store or business. The team will review whether there is a suitable trade fit.

STILL GOT A QUESTION?

Send it to
a human.

CONTACT PSYCHOFOIL ↗